Here at AgileCase, we are committed to developing smart features that keep your case management process efficient. This update adds two highly requested capabilities: a Case Search custom field and Custom Case Status options.
Case Search Custom Field#
Use the Case Search field to quickly find and link related cases from within a form. Start typing part of a case number and AgileCase will suggest matching cases you can attach.
- Works in standard and table control custom field groups
- Supports label, title, content, placeholder, and help text for clear guidance
- Fully configurable to suit your workflow
Custom Case Status#
You can now configure your own case status dropdowns as value bundles. Add the exact statuses your team uses and apply them per case type for tighter process alignment.
- Create custom status lists to match your terminology
- Use different status sets for different case types
- Keep teams aligned without compromising on existing features
This deeper level of customization helps you tailor AgileCase to the way you work. Learn more about custom fields in our documentation or browse the full feature list. Need help? Email us at support@agilecase.com.