It all started with a question#
We know case management works, so why is it only used by lawyers or large institutions? The answer was simpler than we first thought: big organizations had the budget to implement it, while everyone else relied on email or spreadsheets.
Working with law firms showed us how process improvement, viewed through the customer lens, drives success. Those firms used case management to streamline work, boost customer satisfaction, and scale confidently. Yet across architecture, retail, automotive, real estate, and finance, few people had even heard of case management.
The status quo and cost were the blockers—and that sparked something in us.
A next generation case management system was born#
We set out to build a flexible, accessible system that adapts to any business process. AgileCase brings automation, customization, and reporting to organizations of all sizes so you can reduce costs, boost revenue, and grow with confidence.
This is our journey. You and us. Let’s make it work.